Saturday, June 19, 2010

Risk Free Trials

Lately I have noticed a lot of commercials where they say if you are one of the 100 callers in your area you will get a risk free trial. Then a counter pops up so you think that there are people calling. Who really calls at 2 am in your area or so to order whatever skin stuff or eye junk they are selling. I have seen the same commercials many times and I have noticed the numbers jump the same every time. Obviously it is not being completely accurate or honest. They just want you to think that people are actually ordering their product and to promote hysteria about their product.

Which brings me to my next point; they offer you a risk free trial. What is a risk free trial? Many people might believe it means you get to try it for free. Let’s examine it. Risk free Trial, You hear free trial. Maybe you didn’t pick up the word risk; I only notice those commercials late at night. Honestly, it means you get to pay for it and if you don’t like it, you can get your money back if you don’t like it. Only if you are one of the lucky 100 though, otherwise you seem to be out of luck. How long do you have to decide if you like the product? I mean I bought some hair stuff from Target like a month ago and I still haven’t even tried it. People get busy; it takes a while to try out something that you can’t form an instant opinion until you use it for a while.

I am wondering why only those people get to have their money back. I believe if someone doesn’t like something they should be able to return it for a refund. I don’t think you should have to have a special ticket to do so. I personally find those kinds of commercials extremely misleading. What is good for the goose is good for the gander. You shouldn’t have to be one of a certain number to purchase their item and magically have a return policy. These companies are not giving away anything they are still selling the product to these customers. They should have a customer wide policy.

What do you guys think about this? Do you find it misleading? Do you think their policy is fair?

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